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Prior Authorization List (PAL): Essence Healthcare

Coming Soon: Submit Authorizations for Essence Healthcare

We're excited to share that providers will soon be able to submit authorization requests for Essence Healthcare through the Cohere portal. Please watch for upcoming communications regarding the official date to begin using Cohere for Essence Healthcare authorizations.

Whom and what services does this affect?

  • Line of Business: Medicare Advantage

  • Clinical Scope:

    • Services Submitted Through Cohere

      • Medical Prior Authorizations

      • HMO Member Referrals

      • Part B drugs furnished through the provider (non-oncology)

      • Non-preferred blood glucose monitors and test strips

    • Services not Submitted Through Cohere

      • Behavioral Health Prior Authorizations: Continue submitting to Mercy Behavioral Health via Phone/Fax

      • Part D Pharmacy Requests: Continue submitting to Express Scripts

      • Part B Oncology Drugs: Continue Submitting to Health Help

      • Concurrent Review Activities (Acute Inpatient Admissions & Continued Stay for Inpatient LTAC, Rehab, & SNF): Continue submitting to Essence using the EHI Portal or UM Phone/Fax

Prior Authorization List (PAL)

Prior authorizations must be submitted through the Cohere Health portal for any of the procedure codes listed in the table linked below. For the most up to date PAL, please reference the Essence Provider Portal. Note: Providers should continue to follow existing processes for services not included in Cohere.

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